FAQ

What are the washing instructions for the yarn?

All our superwash yarn can be put in the washing machine on the gentle/wool cycle, however we feel it is kinder to handwash in luke warm water with a mild detergent or wool wash and lay flat to dry. Although every care has been taken during the process to remove any residue dye, occasionally a small amount may remain, therefore we recommend washing your item separately the first couple of times.

How do I become a signed up member for free?

From the home page select "Sign Up/Log In" button, from here you can sign up with Facebook, Google or Email, complete details and sign up.

How Do I Place An Order?

 

Select your yarn, choose your base from the drop down menu, enter the quantity, click on "add to cart."  Once you have added all your yarn to your cart, simply click the Bag icon in the headers and select the "view cart" button.  This takes you into your cart where you can still edit your requirements.  When you are happy select "checkout."

Payment and Shipping

There are three simple payment options:-

Credit/debit card - submit card details for immediate secure payment

Paypal - link to  paypal account for immediate secure payment

Manual Payment - Invoice submitted by us for payment within 30 days*

* Option for signed up members only.

If we have not answered your query, please contact us direct using the "contact" button above and we will be pleased to help.